Terms & Conditions
This website operates with customer protection.
Concierge: We bring a refreshing change to the luxury industry by providing ultra-high-net-worth individuals and organisations with a personalised concierge service, 24h a day on a pay as you go basis. All of our luxury experts have at least a 2+ years worth of experience in the luxury industry.
PERSONAL INFORMATION WE COLLECT
When you make a booking or attempt to make one through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address and phone number. We refer to this information as “Order Information”.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed throughout the website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We may update this page from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.
If you would like to make a custom order then please send an email with a descriptive paragraph of what you are after to: